Gambling Study Looks at Software
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With the Global Online Gambler Survey as with all its operations, the independent standards authority eCOGRA practices it commitment to a safe and reliable gambling environment.
Software has been in the center of a section of the survey. The gamblers were asked about many aspects of gambling, and software, naturally, is an interest of many of those involved in the industry. By its nature, the software issue is more elusive and gaining gamblers trust made more difficult. The results however were pleasing with half the respondents express they have confidence that the software is honest and fair. Yet there were problems that the industry needs to address, as about a third of the respondents said they believed the online casinos, by means of the software they use, have a function that turns the games in their favor and which they occasionally use. Revealing these results, eCOGRA can take it into consideration, as it specifically sets standards and tests gambling sites so that they do not to use any such unfair tricks. Software companies should also take note in the near future and address players concerns about minimizing risks of being cheated at the sites. What players do, partly out of mistrust in the software, is play at the big-name sites. The leaders in the industry as well as those that are powered by known software providers are more popular than small sites and others whose software did not receive an approval seal from eCOGRA. |
The large survey, published last week by eCOGRA, is still making waves. The study, the largest of its kind, collected responses from nearly 11,000 gamblers around the world, in 96 countries to be exact, in an effort to define the player perspective.
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