Best Way to Contact Online Casino Support

Email is superior to chat and phone as a form of contacting customer support, 888 representative Roy Harpak told Online Casino Reports during a recent interview in London.

Email Documents Everything

Email is the best way to contact customer representatives, because that way everything is documented, Harpak said. He pointed out that using this form of communication, you can just tell a representative when you last sent an email and they can go into the system and retrieve it.

Whereas phone might be a little bit quicker when you're in a rush and need instant assistance, he added, email will always be preferred because it keep allows a representative to give better support and gives the customer the comfort of keeping track of their query's status - which keep everything nice and neat.

24/7 Assistance

888casino, 888poker, 888sports, 888bingo and 888games all offer 24 hour, seven day a week customer service assistance to players, through email, phone or chat, and in more than a dozen languages listed on the online gambling provider's website.

Players can also find a category list of most popular questions already answered, on everything from bonuses and promotions, to payment methods, deposit and withdrawals, and login, registration, technical and gaming issues.