Help Starts at Deposit

Existing customers are invited to use the casino's help desk at any time, that's obvious. At bet365 Casino, players can contact the help even before they become customers, whether they are unable to login or new customers altogether.

Customer Service at bet365 is more than its name suggests, with Help Desk representatives serving as actual advisors. The friendly advisors are online 24/7, and can be contacted through a Chat Box on the screen, easily clickable from anywhere on the site or casino.

To better focus the service you are looking for help with, choose from the following:

Deposit- Wondering whether you can make deposits in your local currency or what the deposit limit is? Having trouble making a deposit or picking a payment method?

Technical- Concerned about online security or system requirements?

Login problem - Forgot your password?

Mobile- Already a Casino at bet365 member? Now find out how to join the mobile casino too!

New player - Help from the very beginning.

KYC/verification - What paperwork do you need to present for the casino to Know Its Client?

Offers, promotions and bonuses - Go through the generous promotions and playthrough requirements step by step with a representative.

Casino play/rules - Find answers about rules of specific games or the general code of the caisno.

Withdrawal- Can you withdraw your funds and the bonuses earned? What about changing a method to withdraw with?

And anything on your mind!