New eCOGRA Deal Protects Online Casino Players

New eCOGRA Deal Protects Online Casino PlayersA secure boost for the online casino customer experience.

By Bronagh B | Feb 28, 2011

Independent online casino auditor eCOGRA has announced a new initiative to enhance customer enjoyment and security at online casinos registered throughout the European Union.

Nine Customer Satisfaction Targets


As an online casino client, you benefit from eCOGRA's new 9-point program-to which the European Committee for Standardization (CEN) contributed-because all EU casinos seeking eCOGRA approval will have to demonstrate how they're meeting these targets. (Basically how well they're looking after you while you're on their virtual premises, and how well they're taking care of your money).

The objectives include:
  • Customer satisfaction
  • Accurate payouts of your casino winnings and bonuses
  • Fair casino gaming practices
  • Protection of your banking details and other private information

Safe Online Gambling


Let's face it - no one likes to be the victim of a scam. Unfortunately no online gambling body can 100% guarantee you against a negative experience; however, the eCOGRA seal of approval is the closest you can get to certainty of having a great time at honest casinos.

Not Just Casinos...


Since its establishment 7 years ago as an impartial casino assessor, eCOGRA has awarded its seal of approval to some of the biggest casinos and best casino software providers in the business. You'll also find online poker rooms, bingo rooms, mobile casinos and sportsbooks with the eCOGRA seal.
 
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