Best Casino Support for 2013Published May 28, 2013 by OCR Editor
Customer Service is what separates the top online casinos from the rest. Here's the top 5 and what makes them so special.
With a growing number of online casinos on the internet today, each one offering numerous ways of drawing players and keeping them happy, how can one be sure that once they have you, everything will work as promised? The answer is simple, customer service. When it comes down to it, the top brands online today all have a customer service department but some go the extra mile.
The following five brands stand out from the rest as the best providers of customer care. Each of these online casinos provide the best possible service and are dedicated to providing their customers with fast, friendly and professional answers to any and all casino-relevant queries.
Bet365 Casino - They have been around since online casinos first appeared on the World Wide Web and have become one of the best all-around brands in the business. Bet365 is powered by Playtech which is undoubtedly one of the greatest online gaming developers in the world today. Customer Service is one of the most important aspects for this online brand and their team of representatives is free to take calls, emails, and questions by fax 24/7. One of the innovative things that bet365 offers is a free, 24 hour call back service so you don't need to wait on the phone while they get to you. Questions that cannot be answered in bet365's comprehensive FAQ section can be asked day or night at any one of the customer service options stated above.
William Hill Casino - When you think of a brand that goes farther than most others in all aspects of online gambling, think of William Hill. Their name is as famous as any other and with CryptoLogic software and a number of additional software providers this online casino makes the top five in more than just one category. When it comes to customer service, William Hill is by far one of the best. They to provide 24/7 service by telephone, email or fax, and each customer care representative goes through vigorous training and understand the ins and outs of the entire industry before accepting one question.
All Slots Casino - All Slots Casino is a fixture on many of OCR's top ten lists including best overall online casino, best promotions, best games, and now they are part of the top five best online casino customer service departments. All Slots is powered by Microgaming and if anyone isn't familiar with that name, they might have been under a very large rock for the last few years. All Slots Casino is one of the best providers of customer care around the world. When I say around the world I mean it, because the service is provided in a multitude of languages so players all over the globe can get answers to their questions 24 hours a day, 7 days a week.
BET-AT.EU Casino - One of the newest online casinos is definitely BET-AT.EU. Since unveiling their brand to the online world in 2011, they have quickly risen to the top of the charts in numerous fields and since changing their software provider to Microgaming, they will not be going down the ladder just yet. They might be new to the game but their comprehensive customer service department is the same high quality that online casinos in the industry for years provide. Not only is the customer service department available 24/7 by telephone and email, they also provide a Live Chat service which is quick, efficient and will get you back on your game in no time.
Winner Casino - With a name like Winner you'd think they might be all talk. I've got news for you, they are definitely not. Winner Casino, powered by Playtech is one of the greatest brands in the world and has proved it again and again with outstanding games, promotions, and one of the best customer service departments in the industry. The casino has an excellent FAQ section that covers basically any question one might have but if you still need an answer to something, you can call, email, fax, or chat live with customer service reps 24/7.
These 5 names are the standouts in the industry and have made the list over and over again.