Mobile Upgrade at Platinum Play and Other CasinosPublished August 21, 2014 by Mike P
7Sultans, Royal Vegas, and Platinum Play are currently receiving a mobile casino upgrade to HTML5. Check out the compatibility advice here.
Platinum Play, 7Sultans, and Royal Vegas are three online casinos that have upgraded their mobile casino platforms this summer. Rather than continue to send players to its older SPIN3 platform, they will instead arrive at the newer HTML5 casino. Some older devices might not be able to access the new site, but the latest smartphones and tablets almost definitely will.
Compatible Operating Systems
Focusing on the mobile requirements, Android players will have to be using version 2.3 or high of its operating system. Meanwhile, players will Apple devices will need to upgrade their mobile operating systems to iOS 3 or better. A support centre with trained specialists has been set up to handle all mobile-related queries for registered players of 7Sultans, Platinum Play, and Royal Vegas.
Common Advice for Players
In the event that you possess a mobile device powered by one of the above operating systems and are unable to access the mobile casino games, then it might be a common issue. The trio of casino sites above are currently advising players to follow four pieces of advice during the transition.
First, remove bookmarks or desktop shortcuts to the casino, as it now works directly in the browser. Second, load up your mobile browser and enter the URL of your casino within the address bar. Third, create a new bookmark once you have successfully loaded the casino. Lastly, existing usernames and login details will be transitioned over, as well as your current account balance.
For help with any inquiries, you can email the customer support at each of the casinos. To speed up the assistance process, players should list the make and model of their mobile devices plus the operating system and version. Then a member of staff will get back to them.