Online Casino Software Q&A

Take a few minutes to learn how online casinos, poker sites and all gambling platforms work. After you review these software FAQs you will be better informed and ready to play the games.
Learn how online casino software works and understand the computerized, objective logic that sets the odds and game outcomes to be fair and totally random.
Can I change my mind regarding my wager amount?
In nearly all cases, yes. Either right-click on the chips you wish to remove, or click on the "clear bet" option. When playing games such as slots and video poker, simply click on the "cash out" option, which will return your wagered coins to your account. If some coins remain, they will be returned to your account upon leaving the game entirely.
Can I gamble online from any computer?
If you chose an online casino that offers 'no download' games you can play from any computer within a matter of seconds.
Can I play at an online casino on an Apple Macintosh computer?
Most online casinos will not operate on a Macintosh as their software has been designed to run on PCs running Windows software.
Can I use a software program on a Mac computer?
Many online casinos are today employing special disconnection handling mechanisms, whereby if you lose connection to the internet during games of skill, such as Poker and Blackjack, your game state as it last was before being disconnected will be restored upon return to the site. This is a good reason to contact the casino support line before signing up to their services.
Can I use a software program on a Mac computer?
This is something you should verify with your online casino. The answer is probably, only the installation procedure will be different.
Do I need a high-speed Internet connection to play online casino games?
No. It is not required that players have access to high-speed Internet connections in order to enjoy quality online gaming. Where it is useful is when online players are downloading the gaming software. A high-speed connection certainly speeds up the download process tremendously. On the plus side, a slower Internet connection is particularly useful for flash and/or no download gaming options. For either of these types of gaming options, no gaming software needs to be downloaded.Whilst a high speed internet connection is helpful when downloading software and enhances your playing experience, it is not absolutely necessary. If you have a slow internet connection, it’s recommended that you stick with Flash and 'no download' online casinos.
Is it necessary to download software to play?
It is not necessary to download online casino software in order to play games. While there are a number of online casinos that do require players to download the casino software platform first, this is not mandatory in many cases. Today’s online sites provide instant play options with flash functionality. This means that games can be enjoyed from the browser directly. The functionality and quality is more limited this way, but it still allows for a high level of gaming satisfaction.You don't necessarily need to download software as there are some casinos that offer 'no download' or browser based games. However, you should note that games that are run with downloaded software typically offer superior graphics. Also, there are some online casino sites that downloading software automatically when you open their homepage.
What are the different gaming software platform options?
There are many options to choose from and most players prefer to download casino software as they offer the best interface and features. If you prefer not to download, you should try Java or Flash. You can also play via an internet web browser using HTML coding but there is no sound or animation.
What are the different kinds of gaming software?
Well most basically, there are no download or "flash" gaming software, and there are those that require download. The difference between them is that flash, although quicker to access, is a lot simpler. Download platforms will have not only better graphics, but a lot more games and game variants. Yet common casino games can be found in both formats. Nearly all real money wagering is done via downloaded platforms. Each software technology offers its own range of gaming features, such as graphics, game variants, banking features, and functionality. Some are also more user-friendly than others. Downloading software is a matter of minutes depending on your internet speed, and you are required to do it only once. After that, you are free to use it as much as you like by accessing it from your desktop - all it takes is signing in.
What are the top online gaming software companies?
It is important to define exactly what constitutes a top online gaming software company. These operators provide exceptional quality graphics and audio for the gaming community. Companies leading the way are both developers of new games and their gaming platforms too. Leading operators power many top online casinos and bingo rooms. The shortlist of top gaming software companies includes: Cryptologic, Playtech, Microgaming and Odd On.
What do I do after downloading a program?
Once you have downloaded a program, open the icon that will appear on your desktop and follow through the installation process. The installation wizard will guide you through this. This only has to be done once, and settings can be changed at any time.
What does Cryptologic provide?
Cryptologic leads the way with several big-hitters in the online gaming industry. It provides the gaming software for many popular online casinos including the online giant Intercasino. Cryptologic was founded in 1995 and its gaming repertoire comprises over 200 games. These include table games, video poker, slots and the ever-popular Marvel brand of progressive video slots. Cryptologic is constantly developing and releasing new games for the online casino industry.
[label.php:title=What does Microgaming provide?Microgaming is by far the most popular online gaming provider. It sports more online casinos in its listings than any other provider. Microgaming is always producing exciting new games such as video poker, video slots, table games and slot games. With both the pace and quality of service delivery it is indeed Microgaming that has become the benchmark of quality online gaming providers in the industry. They provide over 300 games with the Viper software platform.
[label.php:title=What does Playtech provide?Playtech is among the most respected names in the online gaming industry. It is a top provider of quality online games and is the preferred provider of over 100 online casinos. It was established in 1999 and its gaming repertoire comprises over 140 games. These include table games, slots, video poker, bingo, live gaming and video terminal solutions. There are also exclusive games such as Wild Viking and Blackjack Switch for players to enjoy.
What happens if I forget to log off my account?
What happens if I forget to log off my account?
What happens if my Internet connection fails during a game?
The answer to this question is not straightforward. From the outset it must be borne in mind that individual online casinos have specific rules relating to this particular issue. Further it really does depend on what game you were playing before you were disconnected. Slots games will save results of spins - despite loss of connectivity - and will be reflected in your balance. There is also a 'History' icon allowing for the display of your prior gaming history. Table games have more complex rules surrounding online disconnects, so it is advisable to read the terms and conditions prior to engaging in online gaming.The answer depends on which game you are playing. For example, if you are playing the slots and you lose your connection after clicking 'spin', you will see the result of that game in your balance. If, however, you are playing a table game you need to refer to the rules of each casino as each has its own policy on how it handles internet drop outs.
What is online gambling software?
Online casinos, sports books and bingo rooms require a gaming platform in order to run their gambling games. Just like websites require all manner of online gaming software programs to allow for multiple functions, so too do online gaming companies. Top software providers include Cryptologic, Microgaming and Playtech, among others. These software powerhouses develop games and the platforms that run them - along with random number generators - to provide players with the most engaging online gaming experience.
What is the best online casino software?
When deciding on which online casino operator to select, it is certainly important to determine if the online gaming platform meets your requirements. To this end, it's a good idea to browse through the homepage of the selected online casino. Many leading online casinos use well-known software brands in Microgaming and Playtech to provide for their gaming requirements. Players have come to trust these industry leaders, and as such prefer to gamble at online casinos powered by these leading operators.
Will I be given game instructions or help options?
This is dependent upon your chosen online casino and their gaming software. Most reputable gaming software, such as Microgaming and Playtech, offer "help" and "game explanation" features, usually accessed from the casino lobby. If you are still unsure of how to play, visit our about the games area for further information.