Help

There are several ways to find answers to your questions. First we recommend you join Kate for a tour of the site in the video below. Additionally, we've listed official answers to the most frequently asked questions. The Discussion Forum is another destination where questions can be asked, and answers can be found.

After taking a tour of the site, which will introduce you to the main features and actions you can take, we invite you to browse through our FAQs and find answers to questions that come up. They are all listed below.

Alternatively, look through the Discussion Forum for an answer to your query. you can post a question there too, and wait for an answer from the site's editors or fellow members.

Lastly, you can always Contact Us for specific questions that are not answered elsewhere.

• What is Online Casino Reports?
  Online Casino Reports is an online sharing community designed for you as a meeting place with other Internet gamblers, to share, learn, and enjoy cutting-edge services that help you maximize your gambling experience.
• Where can I find out more information about Online Casino Reports and its history?
  You can read more about our history and purpose at the About OCR page.
• How much does it cost to be a member of Online Casino Reports?
  Membership is completely free. You heard right - it's free!
• What are the rules for using Online Casino Reports?
  The site's success and your satisfaction rely largely on you. Your abiding by the site principles of conduct is critical. We have suggested some guidelines to direct us as a community, which you can view here. Visit the Terms of Use as well for additional legal aspects.

• Can I create an online persona or avatar on Online Casino Reports?
  Of course you can. By registering to Online Casino Reports and becoming a member, you too will have an online persona, an avatar, and complete access to all the site's services.
• Where can I report a security issue?
  By a security issue, we mean things like hacks or exploits of the site. Please tell us about such issues by contacting us. We need to know as much information as possible. Make sure you include an email address where we can reach you if we need more information.
• Does Online Casino Reports offer phone support?
  We do not offer phone support. You will, however, be able to find all the answers on this page or by contacting our help center!
• Where can I find out more about advertising opportunities with Online Casino Reports?
  If your company deals in areas that are of interest to the Online Casino Reports community, you can inquire further about advertising opportunities here.
• What system requirements are needed to enjoy the site's features and watch videos on Online Casino Reports?
  You can run the site with any modern PC, Mac or Linux system. We recommend using a recent version of Explorer or Firefox browser, or Safari for Apple computers. Flash plug-in is also recommended, but is downloadable on the site if you do not have it already installed. Obviously, the faster your computer the better results you get from the site.
• Can anyone leave a comment?
  No. Only logged in members can leave a comment. So sign up and log in if you haven't already done so!
• Do I have to create a profile?
  If by profile you mean choose a nickname, select an avatar from the image bank and enter some basic information about yourself - all in all taking about one minute to complete - then yes. Create a profile upon registration and edit it as you wish at any time through Manage My Account at My OCR.

• How do I join?
  To become a member of Online Casino Reports, go to the Sign Up page, choose a username and password, and enter the required information. It takes only a minute and is entirely free.
• How does Online Casino Reports know how old I am?
  You will be asked to enter your date of birth when you first register. Registration is limited for users 18 years or older.
• How do I confirm my email address?
  An email will be sent to you upon signing up. Follow the instructions, click on the link and your account will then be activated. Logging in will then be as simple as entering your username and password.
• How can I check on the availability of a username?
  Notice the Check Availability button by the username box. Click it and see if the name you have chosen works.
• I've been told I'm ineligible to register. Why is that?
  Have you already registered using the same email address? Are you under 18 years of age? Those are the two reasons you will not be able to register. If this is not the case, please contact us.

• I forgot my username and/or password. How do I log back into the site?
  You will find, on the log in page, buttons that you may click for just these incidents. Chose the right option and we will send you the information you are missing. Make sure you are using the right email, the one you used when you first registered.
• I never received my confirmation email. What happened?
  Did you register the right email address? Please try again. If it still does not work, contact us with your personal details and we will help.
• I need my confirmation link sent to a different email address. What do I do?
  Simply register again using the new email address. An account created and not confirmed is an account that is not yet activated. So don't worry!

• Is the site content commercial?
  The site content is by and large the users' content. The blogs, personal pages and discussion forum are created by users like you. Other features, such as the services, news, the guides and directory, are designed to serve you and are 100% free of commercials. Having said that, you will find commercials for services that are relevant to the gaming world, on the site. These we screen with your interests in mind and keep unobtrusive.
• Will I be spammed by commercials and advertisements?
  Rest assured, Online Casino Reports does not make any such use of your email account, nor do we sell or surrender your personal information to any third party. Notice our clean, noninvasive and largely commercial free design.

• What is OCR Live!?
  We bring you not only text, but engaging videos and other rich-media. At OCR Live! you will find the collection of all our videos and rich-media content, weekly news editions, video specials and more.
• Why am I having trouble seeing the videos on OCR Live!?
  The first possibility you should check is the connection speed on your end. Broadband connection of 500+Kbps or more is recommended for the best viewing experience. We may also be at fault, if we are experiencing especially high traffic. In this case, we invite you to try again a few minutes later.

• What are the Services?
  Online Casino Reports offers unique services that help maximize its members' experience gambling online. We run sophisticated algorithms that bring you the best offers currently available. Furthermore, members may sort the results according to their preferred criteria. Sign up here and explore the various services as a member with full access.
• Are the Services safe? Are they free?
  Yes and Yes. You are not asked to surrender any information, personal or other, to use the services, and use of them is free for al members, with no fee whatsoever.

• Can I access the Guides offline?
  We expect you to find the information in the Guides quite helpful, not only as a read on the site but also as reference while playing games online. For this reason we have designed a feature that allows you to save or print the pages you are interested in.

• What are tags?
  Tags are an Internet word for keywords or labels. Associated with the various items on Online Casino Reports, they make it easier to find what you are looking for and to relate one item with another. You may use them to search for items on any issue on the site in one of several ways.
• How do I use tags to search?
  Tags appear on a Community Tag Cloud on practically every page on the site. Bigger tags simply mean they are more popularly searched and may change over time as other are searched more frequently. Click on the tag that interests you and get the search results on a new page. Similarly, you can enter a tag into the search line on the top of the page, or find a tag on your Personal Tag Cloud on your personal space at My OCR. There too, larger tags mean words more frequently searched by you. You may even subscribe to an alert system, by choosing certain tags (which you may then delete or add other tags to) and have news items that are tagged with the same word be sent to your email address that you used to register with to the site.

• Do you have questions concerning the Discussion Forum?
  A comprehensive database of FAQs is available at the Discussion Forum. Look for the tab that says FAQ on the top left of that section.

• What are favorites?
  Favorites are items - news articles, OCR services, certain guides or any other - that you find particularly valuable and wish to bookmark them. By saving them (clicking 'Save' on the top right corner of the screen that they appear on) you may add them to your favorites and access them directly from your personal page at My OCR the next time you visit the site.
• What value does saving an item to my favorites have for the Community at large?
  Maintaining your privacy, we gather information on all the items that our members have saved to their favorites. This information in turn creates a Community wide favorites bank, which contains the items voted the most valuable and useful for all.
• Can other people see my favorites?
  While some of your activities on the site - comments left, recommendations made and blog posts entered - appear on your public profile page, your own favorites are entirely private and cannot be seen by other users.
• How do I delete an item from my favorites?
  Visit your personal space and edit your favorites from there. A small delete icon appears by each item or page listed.

• Why do I need friends?
  Friends are always good to have. This is also the case at Online Casino Reports. Members that you add as friends will appear on your personal profile page. You can then access their profiles through your own. If you collect enough friends you will also earn a friendly charm to show off on the community.
• How do I add a friend?
  Making friends is easy… You can add (or remove) friends with a click of the mouse. Visit a user's public profile page on the Community section. On the top right you will find the user's avatar and basic information, as well as a button to add (or remove) the user from your friends list. Add the user to your friends list and find his or her profile on your private profile page.
• Is there a limit on the number of contacts I can have?
  There is no limit. Be sociable and befriend whoever you find interesting, users you share common favorites with or those with entertaining blogs. Friendly members are rewarded with a friendly charm, as well as a Community of friends.

• How do I set up email notifications?
  You will find a list of tags on the side column on every news article. Check the box by the tag you are interested in and submit it by clicking on the button that says 'Keep me up to date.' You will then receive alerts to your email address - the one you used when you signed up at first - for every news article on the topic. You can further manage the alerts, i.e. remove them, on the bottom of the My OCR page.
• I signed up to receive notifications. Where are they?
  Alerts will be sent to your email address. Make sure to check the address you used when you registered to the site. RSS feeds, in case you subscribed to such, are accessible via feed aggregators or feed readers.