Danish Authority Stays Proactive for Self-Exclusion in 2020

Published January 28, 2020 by Lee R

Danish Authority Stays Proactive for Self-Exclusion in 2020

The most progressive self-exclusion model of any jurisdiction is even more proactive for 2020.

The Danish government continues to proactively develop its progressive self-exclusion guidelines.

Updated Guidelines

The leading model of Danish gaming authority Spillemyndigheden is now transparent in a new guide on responsible gambling, complete with interpretations of best practices for licensee compliance procedures.

The Shared Obligation of Protection

Calling the responsibility for preventing problem gambling a shared obligation, the guide calls on licence holders to take measures to recognise potential problem gamblers among their players and help those who may have a problem.

Required Site Information

Spillemyndigheden explicates existing rules established by executive orders by going over the information licensees are required to display on their sites, including the 18 and over minimum age requirement; the provision of direct access to gambling addiction self-tests and gambling addiction support.

New Network Support Linkage

Licensees will now be required to link to all state-supported gambling treatment facilities, instead of just being required to affiliate with one, along with participation in the national self-exclusion register ROFUS.

Required Site Displays

More new required protections in Denmark include include the display of a clock showing how long the user has been playing, available on all gambling website screens at all times.

Players Set Limits

The guide further calls for players to set all deposit limits, with players requesting bonuses to be flagged as possible problem gamblers, with this behavior being interpreted as a desire to play with funds they do not have and cannot afford.

Rigorous ID Checks

Spillemyndigheden revisits the age issue by re-emphasizing the need for thorough ID checks on the part of licencees to make sure that those under 18 do not gamble at their sites,

Leading Support Resources

The guide explicitly sites not only ROFUS, but additionally gambling helpline StopSpillet, as key resources available to the entire jurisdiction to prevent problem gambling.


With the guide committed to updating rules as practices evolve or change, the Danish authority appears clearly committed to maintain a leadership role in innovative modeling for the prevention of problem gambling that all jurisdictions can look to in establishing the necessary protections piecemeal.

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