eCOGRA Adjusts Generally Accepted Practices Following Review

Mike P. - August 31, 2020

eCOGRA’s latest review has enabled the independent testing auditor to improve upon several of its Generally Accepted Practices and promote responsible operator conduct.

On 18 August 2020, eCOGRA announced the strengthening of its Generally Accepted Practices (eGAP). Moving forward, the independent testing laboratory will introduce enhanced self-regulatory requirements to improve compliance with digital security governance, consumer due diligence, and responsible gambling protocols.

eGAP Service Changes

The enhancements to eGAP follow a review process that has also proposed the inclusion of changes to advertising and marketing requirements that have been outlined by the European Gambling and Betting Association (EGBA). The requirements have been defined in the EGBA’s Code of Conduct on Responsible Advertising for Online Gambling.

eCOGRA continually reviews eGAP to ensure that the practices are compatible with the compliance initiatives decided by the EU and its respective jurisdictions. Simultaneously, eCOGRA attempts to balance the process to ensure that seal-holders can benefit and players receive adequate protections within the marketplace.

eCOGRA CEO Shaun McCallaghan revealed that the testing agency’s eGAP service remains integral to iGaming operators and suppliers maintaining compliance. McCallaghan was also eager to highlight that demand continues to be strong for eGAP and that companies can still benefit from displaying eCOGRA seals on their platforms. 

Industry Progress

At eCOGRA, the auditor undertakes annual eGAP reviews for numerous reputable brands and operators in the global iGaming industry. Thus far, those which have chosen to work with eCOGRA include Kindred, NetEnt, 32Red, 888, GVC, Fortune Lounge, and Casino Rewards, among others.

After being established in 2003, eCOGRA has expanded to become one of the biggest auditors in all of iGaming, having introduced global best practice standards that are upheld through consistent monitoring and the award of eCOGRA seals.

eCOGRA has revealed it is currently the auditing partner for more than 200 multi-jurisdictional operators, as well as software providers and other companies serving the iGaming industry. Among the professionals working in the agency are responsible gaming specialists, testing engineers, and security experts.

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