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After increasing focus on customer acquisition and retention at year’s dawn, Kindred Group reports Q1 revenue results at record levels.
The Numbers
The haul included highs in Q1 gross winnings revenue of £153.2 million (€1801.1 million/$196.4 million), a 25% year-on-year jump from the £122.4 million posted in Q1 of 2016; and underlying earnings before interest, tax, depreciation and amortisation from £28.5 million to £30.3 million--while the number of active customers increased to over 1.2 million.
Acquisition Risk
Kindred also took a short term risk for long term gain, allowing profit before tax to drop from £22.5 million to £18.2 million as a result of the absorption of £600,00 in acquisition costs in a deal with 32Red, related to the proposed acquisition of 32Red.
Merging for Portfolio Expansion
Kindred Group in February announced the acquisition of fellow operator 32Red for a bid amount of £175.6 million in the interests of expanding its existing multi-brand portfolio, with completion of the deal expected during Q2 of this year after the deal’s recently regulatory approval.
Mobile Lion
Mobile performance was a major contributor to the haul too, showing the effective adaptation which Kindred has achieved in mobile adaption, with mobile gross winnings revenue increasing 53% year-on-year to represented an astonishing 73% of the whole.
CEO Lauds Resilience
Of the overall progress, Kindred CEO Henrik Tjärnström attributed gross winnings gains despite the 32Red acquisition and a relatively low sports betting margin over the first quarter of 2017 to the organization’s customer outreach strategy:
“In line with the fundamentals of our growth strategy, we have continued to invest heavily in marketing for both new customer acquisition and reactivation of existing customers.”
Strategy to Date
He explained the organisational strategy of absorbing a shortfall through overall confidence in the measure driving “sustained growth in gross winnings revenue and profits.”
Organisational Rebirth
The transformation of Kindred began with a rebranding from Unibet Group, the name it used to operate under, and has culminated with the £1.1 billion Q1 figure for total wagers during Q1 for a spectacular 32% year-on-year increase.
Kind Forecast
With a leg up on mobile conversion and the major costs of the strategic merger out of the way, Kindred certainly appears in position to accelerate profits over the remaining quarters of 2017.
