UK Gambling Commission Unveils Ambitious Three-Year Plan
Published November 16, 2017 by Ivan P
The UKGC has announced a five-point plan to be implemented over the course of next three years, aiming to create a much better regulated gambling environment.
With all the changes that have been happening in the field of gambling regulation in the United Kingdom, it is no wonder that the Gambling Commission, country's leading regulator for all online and land-based gaming activities, has been quite active.
One of the latest developments in these efforts is their ambitious three-year plan laid out in five main points, which aims to create an overall safer, more responsible gambling environment for the players.
Players at the Heart
According to the information available to the UKGC, around 63% of all adults in the UK were involved in some type of a gambling activity. Given such a big percentage of people participates in the industry, the Commission believes it is a high time to set up a more responsible framework where the player, or the consumer, represents the focal point.
According to the statement from Sarah Gardner, Commission's executive director, these plans should be realized in cooperation with all industry members from both sides of the fence. Efforts from the regulators and operators alike will be necessary to create a fairer and safer gaming environment for everyone.
More Transparency & Better Regulation
The new strategy, which should be implement over the course of three years, is broken down into five key areas. Primarily, it focuses on protecting consumers' interests by introducing harsher measures against operators that don't treat their players safely or fail to introduce necessary measures to make gambling safe. The latter part means that the general public needs to be better informed on risks connected to gambling and mechanisms to help them manage these risks.
Furthermore, the UKGC wants to see improved industry standards, especially when it comes to dispute resolution. Operators will be expected to set up independent and effective procedures to deal with customer complaints in a fair and transparent manner.
As for the UKGC, the body will try to act preemptively to help the operators stay within the regulatory framework and it will work closer with the government, providing their advice and input based on the gathered evidence.
