Online Casino Self Exclusion Initiatives

Published October 8, 2015 by Arthur M

Online Casino Self Exclusion Initiatives

Responsible online casinos want customers to enjoy playing at their sites, and many feature self exclusion programs to ensure that it remains a fun experience and not a source of stress.

The online casino business is supposed to be a source of entertainment, relaxation, and above all fun. But it's an unavoidable fact of life that for a small percentage of players it becomes more than that, and they start to wager more than they can afford, or try to chase a big win to cover previous losses.

Reputable casinos now offer self-exclusion options, which allow players to set a limit on how much they stake, which parts of a site they access, or even close accounts for set periods. It's a sign of how seriously online wagering sites take the issue that they are willing to forgo potential profits in the interests of their customers well-being. Different sites have different programs, but each one is designed to help those in need to gamble responsibly and minimise the risk of problem gambling.

bet365 Self-Exclusion Facility

At bet365, players who wish to take up their self-exclusion programme can choose from a selection of options, from blocking of their accounts for a period of time, to limiting access to particular sections, like the Poker site, Casino or sportsbook. If an account is blocked, bet365 will endeavour to prevent new accounts being opened by the self-excluded player, and recommends that the mobile app is disabled as well.

Self-Exclusion at William Hill

Under the 'Responsible Gambling' link on the William Hill site, players or concerned friends and relatives can seek advice and guidance on tackling problem gambling. This includes a useful checklist to help people determine if they need to look at self-exclusion, asking if they gamble to escape issues, if it is effecting their daily life, or if gambling is causing arguments and friction at home. Players are able to set daily deposit limits, block access to parts of the William Hill site, or completely exclude themselves for a period of between 6 months to 5 years.

A Helping Hand at Mr Green

Mr Green Casino offers a wide range of tools to help players keep within their limits under a program called Green Gaming. They are able to set maximum deposit levels, loss limits, or wager sizes, although no actual self-exclusion option is offered. Once the levels have been fixed, they cannot be changed for at least seven days, and there is a self assessment checklist to help concerned players decide if they need to look at their gambling habits.

Results are, of course, completely confidential and no-one will track the results of any self assessments.

Keeping it Fun

These and other casinos take their responsibilities and commitments to responsible gambling seriously, but they can only do so much to help players help themselves. Therefore, the sites covered here also offer links to charities like GameCare, GambleAware and Gambling Therapy, all of which offer free support and counselling for anyone who thinks they may have an issue.

To quote a recent U.K. campaign on problem gambling, ''When the fun stops, stop.'' It's good advice, and players at respectable online casinos will be reassured to know that their interests are being put ahead of profit at any cost.


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See also

Voluntary Protection Moves Towards Globalization in New MGA Self-exclusion Initiative

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