Responsible gambling at online casino sites is the focus of an upcoming conference generating substantial interest in the gaming industry. However, for those online casino personnel unable to attend eCOGRAs training session, a new web-based training cours
Titled Responsible Gaming the course is designed to increase awareness on the signs of problem gambling and will help online casinos personnel to combat gambling addiction.
A full introduction on gambling issues and a pre-evaluation test that online casino staff can take to test their level of knowledge opens the online course. It then offers specific modules on the history of gambling addiction; the involvement online casino staff can have in gambling addiction and how to recognize the early signs to prevent irresponsible gambling practices. Advice on how to deal with online casino customers, along with a comprehensive list of the different types of treatment available concludes the course.
According to O/E Learning, the firms previous work has concentrated on compliance training for the online casino industry. The introduction of the new course is aimed to complement other online casino firms gambling awareness programs.
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