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Hello Bullavaro,
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Hello,
I am filing a complaint regarding Gamba.com and approximately USD 3,401 confiscated from my account.
Username: ?????
Gamba first blocked my withdrawals and told me I was banned for “sports abuse”. Later, support accused me of “multi account sports abuse”, running a “syndicate”, and being linked to 5+ accounts allegedly owned by me.
I dispute these allegations. I have only one Gamba account.
I asked Gamba for the basis of the alleged account links, the exact Terms clause violated, and the contractual basis for confiscating my full balance. No specific evidence was provided and support stated that the decision was final.
My account previously showed approximately USD 3,401. Withdrawals remained blocked and the balance was later reduced to approximately USD 0.97 without any withdrawal or transfer authorized by me.
I submitted a formal written complaint and follow-ups to Gamba. More than 30 days have passed without a substantive final written response.
I have the full Live Support transcript, balance screenshots, denied withdrawal, deposit history and betting history.
The dispute has also been referred to EGIS ADR and Anjouan Gaming.
I request the restoration and withdrawal of my full disputed balance of approximately USD 3,401.
In my opinion, I’d put security, transparent withdrawal policies, and a smooth user experience first, followed by game variety and responsive customer support.