Wasbee Casino Ignored My Account Blocking Request and Took My Money (UNRESOLVED)

[kata]

I want to warn others about Wasbee Casino (operated by JER-TEAM N.V., Curaçao license 8048/JAZ2022-062) and their unethical business practices.

 

I explicitly requested my account to be blocked on [date], following responsible gaming policies. Despite this, Wasbee Casino ignored my request and continued allowing me to deposit and gamble, causing severe financial loss and emotional distress. I have proof of my requests (emails, chat logs) and their refusal to act.

 

After multiple attempts to contact customer support, I received no solution or refund. Their lack of accountability violates responsible gaming principles and makes them an untrustworthy casino.

 

Actions I’m Taking:

 

Reporting them to Curaçao Gaming Authorities and other gambling regulators.

 

Sharing my experience across social media and gambling forums.

 

Seeking legal action to recover my lost funds.

 

Warning others to stay away from this casino.

 

 

If you are considering playing at Wasbee Casino, BE CAREFUL! They do not follow fair policies and may ignore your responsible gaming requests just to take more money from you.

 

Has anyone else had a similar experience with them? Let’s make sure they don’t exploit more players!

[Admin]

Hello Kata, 

Thanks for your report, we'll try to reach this operator and ask for it's respond. 

ADMIN

 

[Admin]

Unfortunately, we haven't received a response from this operator. It's important to note that this casino is neither listed nor recommended by the OCR team. As a result, we have no direct communication with this operation.

Sincerely,

Admin