Mr Pacho Banned account no reason when winning $20,000 + FRAUD [RESOLVED]

[Burtonkeys]

Hello ,

this complaint is about the scammers at Mr Pacho casino. They banned my account “without” any notice , no reasons and said I can’t “appeal” this decision. I won $21,000 + on fruit party when I did a $1000 buy ($10.00) bet size and hit a 2111x , I then gambled a lot more and won more money and my total account had $10,397 left and $4400 in withdrawls pending so a total of $14,800 in my account. I put a total of about $3500 in from my personal bank account. I contacted support and they won’t give me a reason and say they are “looking into it” this Is fraud and a SCAM! Do not play on this site they will take your money and ban you if you win. 
 

Please help me shut this casino down so nobody ever gets this fraud again.

[Admin]

Hello Burtonkeys,

Thank you for submitting your complaint. We’ve received it and will be contacting the operator for a response. We’ll update you as soon as we hear back.

 

Moderator 

[MrPacho]

Dear Player,

Thank you for reaching out to Mr Pacho Casino. We have received your complaint and in order to review your case, we kindly ask you to provide the following details:

- the email address linked to your account;

- your player login/ID.

You can always contact us directly via [email protected] or through the live chat on our website for quicker assistance.

Best regards,
Mr Pacho Casino Team

[Admin]

15 minutes ago, MrPacho said:

Dear Player,

Thank you for reaching out to Mr Pacho Casino. We have received your complaint and in order to review your case, we kindly ask you to provide the following details:

- the email address linked to your account;

- your player login/ID.

You can always contact us directly via [email protected] or through the live chat on our website for quicker assistance.

Best regards,
Mr Pacho Casino Team

Hello Team, 

We have these details and also some other materials from the players 

This was sent to you now to support email.

 

Admin

[MrPacho]

Dear All,

After reviewing your case, we would like to inform you that funds have already been successfully paid out to the bank account details you provided.

If you have not yet received the funds, we kindly advise checking with your payment provider or bank, as processing times may vary depending on the institution.

Should you require any additional assistance, please do not hesitate to reach us at [email protected] or via the live chat on our website.

Best regards,
Mr Pacho Casino Team

[Admin]

Thank you Mr Pacho Team for resolving this issue.

 

Admin