Jump to content

7Bit is not paying winnings [RESOLVED]

nedo

By nedo
in Complaints & Casino Support

 Share

Recommended Posts

nedo Newbie

nedo

Posted
Posted

Hello there,

I've noticed that 7Bit is an approved casino on your site so i thought that it would be ok to write here about my problem.

I am a Turkish player. Time to time i play for a week or two than close my account not to play for a while. When i want to play again (as i know that i cant open another account for the same site) i look for an another site to play. In turkey laws about gambling/betting is complicated. Here are 5-6 sites making commercials everywhere, having bank accounts legally but for some other sites government says that it's illegal to gamble. (there are about 1.000 Turkish betting and gambling sites, hard to know which one is legal or not)

We got around 5 million bet/casino players here and because of the matter i mentioned, we do always use VPN. As a result of it when i want to sign up any site i check if they accept Turkish players, contact their live support and ask if they see VPN as a problem to not have issues on withdrawal period.

I played on softswiss casinos before, deposited, withdrawn with no problems. When i want to choose a casino i always look them on sites like onlinecasinoreports, askgamblers, thepogg etc. When i checked their site on your site and others i saw that they accept Turkish players. To be sure of VPN use before my first deposit i contacted their live support and asked them to check my account if there was any problem. "Ashley" on their support checked, and said everything is fine so i can deposit.

To be clear i didn't even think being Turkish player would be a problem as all bitcoin sites accepts us. I was thinking about VPN as an issue.

I deposited 3-4 times to their site, played lost and won i also withdrawn 1.3 BTC. This week i wanted to play more, deposited 2-3 times (amounts of 0.3, 0.5 BTCs) and won. At that point they said that they need to prove my identity. As i am familiar with the situation, i sent em all the documents. After 2 hours, they deleted all my winnings (2.9 BTC) claiming that on their tos there is something like that: "It is legal for You to participate in the Games according to applicable laws in the jurisdiction of your residence."

Its ridiculous...

  1. I was playing moreover a week with no problems. (even withdrawn)
  2. I've chosen Turkey as a nation on their site. (They allow you to choose)
  3. They don't have Turkey on their restricted countries.
  4. When you check on ThePogg, AskGamblers its clearly says that "Players from Turkey accepted"
  5. There are over 300 sites in Turkish language for Turkish users with Curacao licence.
  6. All softswiss sites/bitcoin sites i've played on are open to Turkish users.
  7. I ASKED TO SUPPORT before my first deposit to be sure with all. (they claim that support agents are not LAWYERS!!, Seriously funny)

 

So what they are trying to do is that simpe: They write down everywhere that they accept Turkish players, when you ask their support they say that you can play, they don't put Turkey to their restricted countries, they allow you to choose turkey as nation but when you win they go find and excuse (which is not even totally right as i said there are many legal sites here, one cannot not which one is legal as long as site allows you to play) to not pay!

To consider the matter in this way that tos is on every single bitcoin site. So with that tos all bitcoin sites can say "come play here" to Turkish users and when they win they can close account and discard winnings! That's not legal, that's not logical, that's not ethic!

Link to comment
Share on other sites
Admin Advanced Member

Admin

Posted
Posted

Hello nedo, 

Thank you for reporting this issue. We're sorry to hear about your experience and we've forwarded your post to the casino. 

We'll update you the moment we have an answer.

Thank you for your patience.

OCR Moderator 

Link to comment
Share on other sites
nedo Newbie

nedo

Posted
  • Author
Posted

Hello everyone,

Kyle from 7BitCasino contacted me and solved my issue. I got all my winnings of 2.9 BTC restored. Support of the 7BitCasino and Kyle himself said that they are very sorry because of that legal investigation time period.

I am very grateful for them solving this case in a best way for me.

Thank you 7BitCasino, thank you Kyle, thank you onlinecasinoreports.

  • Thanks 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Posts

    • stevejohnson
      Stablecoin Development Service: Compliance-Ready Tokens on Ethereum, BSC & Solana

      By stevejohnson · Posted

      A stablecoin is a digital asset engineered to hold a steady value instead of floating with market sentiment the way Bitcoin or Ethereum do. Price stability is usually achieved one of two ways: by backing each token with a reserve asset — fiat currency, government bonds, commodities, or another cryptocurrency — or by using an algorithmic mechanism that expands and contracts supply to keep the price anchored. Hivelance provides stablecoin development services across Ethereum, BNB Smart Chain, Solana, Polygon, and EOS, covering every collateral model outlined above — fiat, commodity, crypto-backed, and algorithmic. A stablecoin's viability depends as much on the reliability of its smart contracts and reserve architecture as on the peg mechanism itself, and that's where our development process is built to hold up.
    • Byancaded
      Parimatch Global: Betting Experience

      By Byancaded · Posted

      I get why mixed reviews make you hesitate. For live scores and match stats while betting, I personally use RubiScore every day—it tracks football and cricket with instant updates, so I can check odds against real-time action. On Parimatch, start small, complete verification early, and keep records of withdrawals. That approach helps you avoid the worst delays without dismissing the platform entirely.
    • Admin
      Get 100% Deposit Matching on ETH50 AT TrustDice Casino

      By Admin · Posted

      Test your trust in Dice at TrustDice Casino, an online gaming venue that has won the iGaming News Award of 2026. This gambling institution is licensed by Curaçao eGaming and comes with all the 3D games, branded titles, live dealer games, high-limit games, low-limit games, mini games, multi-hand titles, free games, and progressive jackpots that you can imagine. Its payment methods are both fiat and cryptocurrency-based, with the entire platform being available through your web browser. There are multiple bonuses available at TrustDice Casino, but by far the most appealing ones are crypto-based. The ultimate crypto bonus at TrustDice Casino is their 100% match up to ETH50: Visit our official TrustDice Casino review to learn more about the venue. Use the “Get My Bonus” button next to the ETH50 promotion on the right side of the page. Deposit your ETH50 with a trustworthy payment processor. Make sure that you read the fine print, as this promotion’s guidelines keep evolving.
    • Admin
      Get Lucky at Lucky Niki Casino with a Tourney Bonus

      By Admin · Posted

      Have you gambled with Lucky Niki by your side? Well, now you can with just a few clicks and a pleasant tournament bonus. The online casino is licensed by the Malta Gaming Authority, packed with games from various genres and very flexible in terms of payment methods. Its games cover slots, blackjack, roulette, baccarat, craps, poker, video poker, and live slots. Its mobile gaming is based around browser gaming, which offers all the perks of desktop gaming, and the venue provides plenty of bonuses for every type of online punter. Start your tourney off with $100 in bonus funds at Lucky Niki Casino: Dive deep into the venue with our Lucky Niki Casino review. Visit the official casino website with our verified link and use code JOKER during registration or when depositing. Deposit a minimum of $10. Deposit a maximum of $100, as more is not matched. Wager your bonus and deposited funds a total of 60x.
    • Admin
      Reload 25% Up To $300 A Week at Spirit Casino

      By Admin · Posted

      Let your spirit run wild at Spirit Casino, a thematic online casino based around the steampunk genre with a Curaçao license. The game portfolio includes slots, blackjack, roulette, baccarat, craps, poker, video poker, and live roulette. These are available both as computerised games and in live casino games, with the live ones focused on roulette, blackjack, baccarat, and poker. Payments can be made with classic and cryptocurrencies, through cards, e-wallets, bank transfers, and crypto wallets. You can enjoy the entire platform through dedicated mobile applications or with web browsers. Get 25% up to $300 every week at Spirit Casino with our special promotional code: Explore what Spirit Casino is all about in our Spirit review. Visit the official Spirit Casino website through our dedicated app and use our exclusive code TESLA. Deposit a minimum of $20, but only up to $300, as that is the limit of this promotion. Wager your deposit and bonus funds a total of 50 times.
×
×
  • Create New...