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Vivemoncasino.com [RESOLVED]


Gui

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Hello, 

Thank you for reporting about your issue. We're sorry to hear about your recent gaming experience.

In order for us to forward your complaint to the casino operator and start the process, please make sure to send us via email your player ID and email address used for the account. 

 

OCR Moderator 

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Hello,

We hope this message finds you well.

Your latest payout request was declined because we were missing the voucher for one of the cards you used to deposit. We have checked with our Accounting team and they confirmed that they have received the voucher in the meantime, so your current payout request will be processed shortly.

Thank you for your patience and understanding on the matter, and please do not hesitate to contact us should you require any additional information or assistance, we are available 24/7.

Kind regards,
Vive Mon Casino

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3 minutes ago, CasinoRep said:

Hello,

 

We would like to follow up on our previous post.

 

Your withdrawal request has been approved today. Please allow up to 7 business days for the amount to reach your account.

 

Kind regards,

Vive Mon Casino

 

Thank you Vive Mon representative for the quick support.

Gui please approve

 

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