Yourbet.com support service ignores I can not withdraw money [BLACKLISTED]

[cihar]

Hello.

I got into an unpleasant situation and I hope for your help.
I went through account verification and played at yourbet.com in October 2019. Then unpleasant events happened in my life and I didn’t log into the account for half a year. Now I wanted to withdraw money (967 dollars) from my account, but I see a mistake in my mind. 04/02/2020 I wrote to the support service, but did not receive a response. Then I wrote them a few letters to the internal mail in my account and email, but still have not received a response. I cannot withdraw money from my account and they do not respond to my messages. I want to get my money and I will be very grateful for any of your help.

Thank you in advance

[Admin]

Hello, 

Thank you for reporting about your issue. We're sorry to hear about your recent gaming experience.

In order for us to forward your complaint to the casino operator and start the process, please make sure to send us via email your player ID and email address used for the account. 

 

OCR Moderator 

[Admin]

We've received your details and the complaint was sent to the operator.

 

OCR Moderator 

[Admin]

FYI- We've just received bounce back of the email we sent to all company contacts we had under our records and also including the casino main support address which is not working:  

[email protected]

We're very sceptical that this operator is trusted therefor we added it to our Blacklisted list and posted a warning not to play at this casino.

Since al emails are bouncing, there is a very low chance we'll get any respond from Yourbet but we'll keep trying.

 

OCR Moderator