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BondiBet deliberately delay withdrawals for a over a month [RESOLVED]


BJD99
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Bondibet intentionally string out any valid withdrawals for a minimum of one and a half months. This is currently happening to me and other players have noted going through the exact same process, even down to your 3rd withdrawal being denied because you are randomly selected for their extra verification process- random here meaning anyone who has a legitimate withdrawal (no bonuses used with deposit). To evidence this, after my second withdrawal was denied, and I went on chat to ask what the issue was (because Bondibet never contact you during the review period, you have to wait the full, to the hour, 5 business days until you see your funds have been credited back to your account to find out what further documentation you need to provide). I had to provide their credit card "voucher" forms, which when I emailed, i asked for a reply email to advise when the forms were received and updated on my account to allow the cash out to proceed. I received an email back literally 9 minutes later to say documents were received and approved and added to my account. Then 7 days and 14 hours later I received an email from Bondibet saying all my documents have been approved and my account was now  verified. 

Despite this, they still rejected my withdrawal request, deposited the funds back into my account and again I had to go on chat to find out what the problem was. Then I was told, as have others before me trying to make a legitimate withdrawal, that I had been selected for a random additional verification which would take 10 business days and after this time I could again initiate the 5 business day withdrawal process.

They are blatantly trying to stall paying people money they are owed fair and square so that people gamble away all their winnings and Bondibet don't have to pay out any money. They should be blacklisted and their site should be shut down.

If anyone uses any other forum to check out how legitimate or dodgey any online casinos are, can you please reply to this thread with a link so that I can spread the word of how underhanded Bondibet are in paying you the money the owe you as this is the only power we have to protect ourselves from dodgey online casino's who are effectively stealing our money when they deliberately stall paying out on winnings, (and that's on top of all the cash they already get from all of us in deposits). They are greedy and we need to band together as players to stop dodgey sites like Bondibet ripping everyone off.

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  • Admin changed the title to BondiBet deliberately delay withdrawals for a over a month [PENDING]
  • Admin pinned this topic

Hello,

Thank you for reporting about your issue. We're sorry to hear about your recent gaming experience.

In order for us to forward your complaint to the casino operator and start the process, please make sure to send us via email your player ID and email address used for the account. 

 

OCR Moderator 

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  • Admin changed the title to BondiBet deliberately delay withdrawals for a over a month [IN PROGRESS]

Hi OCR Team,

 

We are already in contact with the player, all procedure was explained, and we are just waiting for the gameplay review and is all goes well withdrawal we be processed.

As soon as we get any update, we will inform her.

Thanks for reaching us out and for the understanding.

 

Regards,

 

Bondibet Support Team

 

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  • Admin changed the title to BondiBet deliberately delay withdrawals for a over a month [RESOLVED]

sorry for the late update, Bondi bet did get around to paying me my winnings, approximately a month and half after i requested it. they have also recently emailed me to advise me they are closing my account. no reason given except that they can!

Nice work Bondi, thanks for saving me from wasting any money on your sham casino!!

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