Coins.game Not paying [TERMINATED]

[Kestas]

What a nightmare! I liked it a lot until i won big and they blocked my account and kept my money. About a week prior this incident I had a 1200$ withdrawal smooth and painless but when i made a request for maximum allowed amount they blocked my account and kept my winnings. Imagine my shock, especially after they assigned me a personal manager that was last thing I would ever suspect. Could anybody address this issue please? I have all the evidence required. Help me!

[Admin]

Hello, 

Thanks for reporting the case, we're checking with operator.

[Admin]

Hello Kestas, Please see the response we just received from Coin Games operator representative, the reason for the account block is "identity verification failed"

Waiting for your feedback 

[Kestas]

Lies lies and more lies and I can prove it that my ID was accepted

 

[Admin]

Hello Kestas,

Unfortunately, we have received the same response from Coin.Games Casino: "identity verification failed."

Since we cannot verify the validity of this claim ourselves, we kindly request your assistance in providing proof of account verification.

If you have evidence confirming the verification of your account, please email it to us as soon as possible so we can escalate the matter further with the operator.

To ensure we can proceed, please send valid documentation or any other proof clearly showing that your account has been successfully verified. Visible and clear information is essential for us to act on your behalf.

We look forward to your response.

Best regards,