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Tisztelt OCR
Én azt a tályékoztatást tudom adni amit töllük kaptam állando hitegetéssel és lerázással foglalkoztak velem eggyik emailban azt a választ kaptam hogy vizsgálják az ügyeimet aztán lezárták nincs hiányzo nyeremény aztán megint vizsgálják és ez igy ment honapokig. A fényképek önmagukért beszélnek hiányzik a nyeremény.
Késöbb amikor elfogyott a türelmem velük szemben igen megfenyegettem öket hogy elküldöm a bizonyitékaimat az OCR nek és az AGCCS nek erre azvolt a válaszreakciojuk hogy nemtudtam játszani mert nemlehetett a befizetést megoldani és amikor irtam nekik hogy hiányzik a nyereményem akkor még tiltásba is kerültem közel egy honapra amit ök tagadnak.
Amikor jra felhoztam az ügyeimet azt a választ kaptam hogy nincsen hiányzo nyereményem de ha akarok valamit videot küldjek rola hogy mitörtént,ezt félév elteltével.
Én ugygondolom hogy incorect hozzállás a részükröl és én igenis igényt tartok a nyereményemre.
Azt azért hozzátenném hugy a spinit nem válaszolt nekem csak a VIP menedzserem volt hajlando válaszolni.
Igen én tettem nyilatkozatot mert ebböl tanulva videon rögzitem már a játékaimat és ha továbrais igy állnak az ügyeimhez akkor szeretnék fényderiteni a csalásokra amiröl videoim vannak miképpen lassitják a lighting strom kereket hogy ne legyen nagy nyeremény.
Ez az utolso probállkozásom azirányban hogy megkapjam a nyereményeimet,szégyen hogy a mai világban igy állnak a játékosokhoz akiböl tulajdonképpen élnek.
Továbbá aztis elmondanám hogy amiota felkerestem az OCR t azota látszik hogy a nyerési esélyemet lehuzták a padlora minden oldalukon.
tisztelettel várom válaszukat mert ezt már csak erkölcsilegsem hagyom annyiba.
Ezt a csalást és incorrect hozzállást nemszabad annyiban hagynTisztelettel Endre
EN;
Dear OCR
I can give you the information I received from them, they constantly talked me down and shook me, in one email I received a response that they were investigating my case, then they closed it, there was no missing prize, then they were investigating it again and this went on for months. The photos speak for themselves, the prize was missing.
Later, when I ran out of patience with them, I threatened them that I would send my evidence to OCR and AGCCS, their response was that I could not play because the deposit could not be processed and when I wrote to them that my prize was missing, I was even banned for almost a month, which they deny.
When I brought up my case again, I received a response that I did not have any missing prizes, but if I wanted something, I could send a video of what happened, after six months.
I think it's an unfair approach on their part and I do claim my prize.
I would add that because the spinner didn't answer me, only my VIP manager was willing to answer.
Yes, I made a statement because I learned from this and I'm recording my games on video and if this is how things continue to be with me, I would like to shed light on the scams, about which I have videos of how they slow down the lighting strom wheel so that there is no big prize.
This is my last attempt to get my prizes, it's a shame that in today's world they treat the players they actually live off.
I would also like to say that since I contacted OCR, it seems that my chances of winning have been reduced to the floor on all sides.
I respectfully await your response because I can't just morally leave this alone.
This fraud and incorrect attitude cannot be allowed to stand. Sincerely, Endre
Hello Endre,
Today, we received a response from the operator’s team. Please review their statement below, and feel free to reply here with your response so we can continue handling the case:
Thanks
Admin
Hello Endre,
Today, we received an update from the operator. They apologized for the delay and confirmed that the matter is still under investigation. They expect to provide a further update soon.
Let’s give them a few more days to complete their review. I will update this thread as soon as we hear back from them.
In any case, please rest assured that we will not leave this complaint unresolved or without a proper response.
Admin
Hello Endre,
Unfortunately, we still haven't received a response from the operator. We sent one final follow-up today and hope to hear back soon. They usually respond to complaints, although in some cases it can take a little longer.
It is also in the operator's best interest to respond. If we do not receive a response, we will escalate the matter, and the operator risks having its rating downgraded across our network.
We will update you here as soon as we hear from them.
Best regards,
Admin
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