Luckbox Casino Review

Review last updated on March 20, 2023

Luckbox Casino is a comprehensive gambling platform with an active casino and sports betting offer for international players. The site gives an impression of a modern hub with plenty of esports events and all the latest slots.

These opportunities are supported by a 100% welcome bonus, tournaments, and prize drops. The site is multi-lingual and serves more than 80 countries worldwide. Its meticulously designed interface works well on desktop and mobile devices.

The brand Luckbox was named Rising Star at the EGR Operator Awards in 2020. So, let’s tour the platform and see what kind of games, banking, and support options Luckbox casino offers.

Profile

Luckbox presents itself as an esports betting startup. The management team comprises experienced people from companies like PokerStars, FullTilt, and GosuGamers.

Luckbox launched in 2018 and has built a solid reputation, known for treating players fairly and professionally. The site is owned and operated by Real Time Games Holdings, with the parent company being Real Luck Group.

Real Luck Group Limited is listed on the TSXV with the stock ticker LUCK. The company holds a full license issued by the Isle of Man Gaming Supervision Commission. It is also based there, with an office in Plovdiv, Bulgaria. ESIC also supports the brand, supervising the esports side of things.

Games

Upon visiting the Games section at Luckbox, one can hardly say anything is missing. The casino is well-supplied with slots and live casino games, while also offering traditional table games, a bit of bingo, and scratch cards. The brand’s strongest point is slots, with 600+ titles available to browse through. Players can easily navigate the Discover tab to sections with Megaways slots, Bonus Buy games, most popular titles, and jackpots.

Many software suppliers participate in building the collection available at Luckbox. Spinomenal, Pragmatic Play, and Booming Games are merely a few examples. Those who have trouble deciding which game to play can always spin the reels of trending slots like Extra Chilli Megaways, Poseidon’s Rising, or Book of Sirens.

Moving on to table games, users can enjoy multiple versions of roulette, baccarat, and blackjack. Those who prefer chatting with dealers can switch to Live Casino and experience games like Double Ball Roulette, Mega Ball, and Lightning Roulette.

Banking

The banking service at Luckbox casino encompasses various deposit and withdrawal methods. The site favors digital payment options such as online banking and e-wallets, also supporting prepaid cards and crypto. There are around a dozen different solutions on offer, most available for two-way transactions. Payment method availability may vary depending on your country. Note that every deposit needs to be wagered at least once before any winnings from it can be withdrawn.  

After submitting the payout request, players should be willing to wait up to three business days for the financial department to process the request. However, if the chosen payment method allows it, the withdrawal may sometimes be processed instantly.

The casino doesn’t impose any maximum payout limits outside of those established by the payment processing method. The minimum players can cash out from their accounts is €20 or equivalent.

Mobile

Anyone who dreads having to end a gaming session because they need to leave the house should be glad to know Luckbox is fully mobile-compatible. Existing members can log in and resume their session at any time on a mobile device by launching the site within a mobile browser.

Many agree that browser-based play is much more convenient than downloading an app, installing, and updating it all the time. This way, the latest games will be there whenever the player decides to come back. Furthermore, this way of playing on mobile includes any OS, Apple or Android.

VIP & Bonuses

Luckbox Casino welcomes new players with a 100% match deposit bonus with the code GLHF. Beyond that, users can benefit from slot tournaments run by reputable providers and cashback after placing combo bets. In addition, Luckbox will occasionally offer personalized loyalty bonuses to qualifying players. Such bonuses are sent by email.

Security & Fairplay

Luckbox online casino ensures fair play by employing only trusted software providers whose products have been tested and vetted for being fair. The game outcomes are generated by RNG technology, meaning it cannot be manipulated. To ensure safety on the site, Luckbox keeps player data on secure internal servers and encrypts every operation and transaction.

Support

Luckbox is open to communication with its customers, offering a support email address and a live chat messenger. The chat provides suggestions from the Help page upon the initial input. Still, the second step connects the user to the support agent. The response time is almost immediate and there is a clear indication of one’s queue position in the case of higher demand. When emailing the casino, it is important to remember to use the email attached to the account. Luckbox is also active on Twitter, Facebook, and Discord.

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