Online Gambling Frequent Asked Questions for 2023

Become an expert online gambler one question at a time. Explore the most asked questions regarding iGaming beginnings, games, rules, bonuses, banking, regulation, safety, and software. Achieve a deeper understanding of your fun hobby and get answers to all of the questions that have been pestering you with this handy overview.

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Payout Speed
1 - 2 Days

Excellent reputation since its establishment.

Live dealer games.

Fantastic customer support.

High daily withdrawal limit.

Ability to play without spending or signing up.

Really good mobile casino site.

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1 - 2 Days
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1 hour
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2 - 3 Days
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N1 Bet Casino
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24 hours
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OnlineCasinoReports has been on a mission to provide punters with the most comprehensive and useful information regarding online gambling. We leave no stone unturned when reviewing online casinos and composing our casino game guides. However, we realize that it is impossible to answer all of your questions, which is why we diligently collect and respond to as many inquiries as possible. The most frequent of these deserve their own lists, where you can quickly get an overview and a deeper understanding of an online gambling nuance. We invite you to check out the following categories of FAQ and answers to all the questions that have been bugging you.

Beginner FAQ

How do I get started with online casino gaming?

You should start by finding a reputable online casino, preferably one with your favorite games and banking options. Then, you should open an account, make a deposit, pick a game, and have fun. Note that we have lists of recommended online casinos in every imaginable category.

What are the most popular casino games for beginners?

The most popular ones are definitely slots, roulette, blackjack, and video poker. However, you can also partake in craps, baccarat, bingo, keno, sic-bo, and countless other game genres.

Is it safe to play at online casinos as a beginner?

Yes, it definitely is, as long as you join licensed, regulated, and audited casinos. You can simply refer to our list of recommendations to find the safest venues around.

Are there any bonuses for new players?

Yes, there are plenty of them. You can expect bonuses such as deposit matches, free spins, no deposit, reload, welcome, and even cashback bonuses. Remember to always check their terms and conditions before claiming them.

How do I know if an online casino is fair and trustworthy?

The easiest way to determine that is by having a gander at its licensing, regulation, and reviews. If you see a red flag in its customer reviews, simply move on.

Is online gambling legal?

That depends entirely on your country and jurisdiction. However, if you know of local brick-and-mortar casinos, you can rest assured that there are online ones that are completely legal.

What is the legal age for online gambling?

This, again, depends on your country of residence and jurisdiction. Most countries that allow gambling make it legal at the age of 18, with some opting for 19, 20, and 21. Note that we have an entire site section dedicated to this very topic.

How do I sign up at an online casino?

The entire process is very simple. All you have to do is click the “Sign Up” or “Register” button, which can usually be found in the top right corner of a website. Note that following our referral links can net you a pleasant welcome bonus.

Can I have more than one account with the same casino?

No, you generally cannot. While there may be casinos that allow for multiple accounts, most penalize you for such behavior.

How do I communicate with a casino?

You can use a plethora of solutions, including live chat, email, and the occasional phone call. Most casinos have 24/7 support that is also available in multiple languages, so you can rest assured that somebody will respond to your inquiry.

Can I open accounts at multiple online casinos?

Yes, you can! There are no rules or regulations preventing you from having accounts at multiple online casinos. It is actually a good idea, as it helps you maximize the potential of various casino promotions.

Do I need high-speed internet to gamble online?

No, you generally do not. While live casino games and similar gambling streams put a lot of strain on your internet connection, you can simply opt for less demanding titles.

Game and Rules FAQ

How do I learn the rules of a casino game?

You should start by reading various guides, such as those on this very site. Then, you should transition to video tutorials and free or demo variants from reputable online casinos.

What are the odds of winning in different casino games?

That depends entirely on the title at hand. However, slots generally have lower odds than blackjack or poker.

What is the house edge, and how does it affect gameplay?

The house edge is a mathematical advantage that a casino has over punters in a specific game. The higher the house edge, the worse the odds are for the players. Conversely, the lower the house edge, the better the odds are for the players.

Can I use strategies to improve my chances of winning?

Not exactly. Nothing can impact the chances or odds of an online casino game. However, you can control your gameplay and manage your bankroll more efficiently with various strategies.

What are live dealer games, and how do they differ from regular online casino games?

Live dealer games are essentially online clones of real casino games, with the dealers controlling the action and streaming their moves in real time. They are far more immersive, thrilling, and social than regular online casino games.

Can I play casino games for free?

Yes, you definitely can. Some websites refer to these as “demo” or “play for fun” titles, with the general theme being that no prizes are on offer. The idea is that you simply practice or familiarize yourself with a casino game.

Do betting systems work online?

That depends on what you mean. They do not guarantee wins in any scenario, be it real life or online. However, betting systems such as the Martingale or Fibonacci system can help you have more control over your wagering habits.

What is the best casino game on the internet?

That is a very subjective question that we simply cannot answer. While slots remain the most popular, keno has a cult following. We recommend that you reach your own decision based on your gaming preferences.

Is counting cards illegal at online table games?

No, it is not. This is a trope that is perpetuated by Hollywood. Counting cards is not illegal, but it is incredibly difficult in an online setting, as casinos use multiple decks in their games.

What does RTP mean?

RTP is short for return to player, and it represents a percentage that is returned to punters over the long run. A slot machine with an RTP of 95%, for example, returns $95 for every $100 that are wagered.

What does RNG mean?

RNG is short for a random number generator, which is a piece of software, an algorithm to be exact, that gives casino games their randomness.

What are progressive jackpots?

These are special prizes that are similar to jackpots, with the major difference being their increasing nature. Each wager contributes a small amount to the jackpot, which eventually swells to insane amounts.

Bonuses FAQ

What is a casino bonus, and how does it work?

A casino bonus is a promotional offer that is meant to attract new customers and reward loyal patrons. There are multiple forms, such as bonus money, free spins, or other incentives. You can claim them by reaching certain criteria, such as minimum deposits.

What are wagering requirements, and why are they important?

Sometimes referred to as playthrough or rollover requirements, wagering requirements are conditions that you have to clear in order to withdraw your winnings without any penalties. They are attached to bonuses and indicate how much you have to wager before winnings are cleared for withdrawals.

Can I refuse a casino bonus if I don't want to meet wagering requirements?

Yes, you definitely can! There is nothing binding you to any online casino bonus or promotion until you claim it. Rest assured that there will be plenty of new bonuses and promotions in the future.

What are loyalty programs or VIP clubs, and how do they benefit players?

These are special reward systems that give privileges to loyal patrons and the largest spenders. Typical perks include exclusive bonuses, fast withdrawals, dedicated support, and special events.

Are there any restrictions on using bonuses, such as game limitations or maximum winnings?

That depends entirely on the bonus in question. Some have game limitations, others have maximum bets, and then there are those that boast maximum winning caps. Note that the most common limitation is an expiration date.

Do all casinos offer real money bonuses?

Yes, they do. However, some of these real money bonuses take the form of free spins, which some punters detest.

What are free spins bonuses?

These are promotions that give you a specific number of spins for a certain slot machine or slot genre. The winnings that you garner from these are subject to wagering requirements.

What is a deposit match bonus?

This is a special type of bonus that simply matches your deposit up to a certain percentage. A prime example would be a 100% match bonus on a $100 deposit that gives you $100 in bonus funds if you deposit $100.

Banking FAQ

What are the most common deposit methods at online casinos?

The most common ones include credit cards, debit cards, e-wallets, bank transfers, prepaid cards, and cryptocurrencies. The exact ones depend on your country of residence and chosen casino.

How long does it take to withdraw winnings from an online casino?

That depends entirely on your chosen casino and the intermediaries involved. Bank transfers and credit/debit cards take a few business days, e-wallet transfers are processed within 24 hours, and cryptocurrency transfers can be completed in a matter of minutes or hours.

Are there fees associated with deposits and withdrawals at online casinos?

There generally are. Deposit fees usually come from intermediaries such as banks or e-wallets, especially when converting currencies. Withdrawal fees are usually levied by the casino operator that processes your withdrawal. The exact amounts depend on the parties involved.

What is the minimum and maximum deposit/withdrawal amount at online casinos?

There are no industry standard amounts, as casinos are very welcome to punters from all walks of life. However, an online casino aimed at high rollers will have a considerably higher minimum deposit requirement than a conventional one.

Is it safe to share my financial information with online casinos?

If said casinos use leading encryption technology and cooperate with industry-leading software providers, then yes. Check out our lists of recommended online casinos to find venues that put your data security first.

Can I deposit at an online casino with my credit card?

Yes, you sure can! While some casinos might not accept credit cards, most accept Visa and MasterCard without asking too many questions.

Can I play in my local currency?

That depends on how localized your online casino is. While some let you change the entire interface to a specific currency, most simply stick to the local currency of their online casino’s site.

What is an e-wallet, and is it safe?

E-wallets or electronic wallets are digital payment methods that store funds and make secure online transfers. If you use reputable ones, such as PayPal, Neteller, and Skrill, you have nothing to worry about.

Can I gamble with Bitcoin?

Yes, you definitely can! You can actually gamble with various cryptocurrencies, including “meme coins”. There are even cryptocurrency casinos, which you can find on this very site.

Can I deposit and withdraw using the same account?

Yes, you generally have to. If you are using a payment method that relies on personal information, a casino might not grant withdrawals that encounter data mismatches.

Regulation FAQ

What is the role of licensing authorities in online gambling regulation?

These agencies or government organizations oversee online gambling in their jurisdictions. They force casinos to follow standards, provide fair games, and adhere to responsible gambling practices.

Are online casinos legal in my country?

That is something that you need to research on your own. We recommend that you have a gander at our sitemap and find a localized OnlineCasinoReports site that holds the answer. A general rule of thumb is that the presence of brick-and-mortar casinos practically guarantees that online casinos are legal.

What is the age requirement for online casino gambling?

The usual requirement is between 18 to 21 years, with the exact number differing from country to country.

How can I verify the legitimacy of an online casino's license?

The best way to do so is to look for licenses and proof of audits. These should then be cross-checked at the reputable gambling authority that granted them. However, you can simply check out our recommendations and join a legitimate casino today.

What should I do if I encounter a problem with an online casino's practices or fairness?

You should immediately contact customer support via email and save your entire correspondence along with other proof. If customer support does not help you find a solution, contact the regulatory authority and inform us so that we can conduct an investigation and potentially blacklist the casino.

Why should I only play at licensed online casinos?

Licensed online casinos are kept in check by online regulatory authorities that act as intermediaries in the event of a conflict. Their intermediary services can prove priceless when dealing with shady or rogue casinos.

What is an online gambling regulator?

These are government or independent authorities that oversee and regulate online gambling activities.

Safety FAQ

How can I ensure the safety of my personal and financial information at online casinos?

We recommend that you join reputable and licensed online casinos that use cutting-edge security protocols, with the bare minimum being SSL encryption and HTTPs.

What are responsible gambling practices, and why are they important?

These are the rules by which you gamble online. The most common ones include setting limits on deposits and losses, taking breaks, and avoiding chasing losses.

Are online casino games fair, and how can I verify their fairness?

Online casino games that are played at licensed and regulated casinos are as fair as it gets. You can verify their fairness by checking their audits, as each game is independently audited before being launched by a casino game developer.

Is it safe to download the casino software, or should I stick to instant play options?

Yes, it definitely is. It is especially safe if you find it on Apple’s App Store, as all of the applications there had to pass strict quality assurance checks. Remember to never download software from shady or unreputable casinos.

What should I do if I suspect I have a gambling problem?

We recommend that you immediately use self-exclusion and self-limitation tools. If you cannot find them at your chosen online casino, contact the support and ask them for assistance. You should also look into responsible gambling resources, even free ones.

Must I verify my casino account?

We highly recommend that you do, as a verified casino account is easier to withdraw funds from. Note that most casinos require you to verify your account before you withdraw, as it helps to prevent money laundering.

What happens if I lose my username or password?

You can simply click a retrieval link, fill out the associate form, and retrieve your account via email. Alternatively, contact your casino’s customer support for assistance.

Will online casinos keep my money safe?

If they are licensed and regulated, then definitely. It is in the casino’s best interest to maintain a reputation of care and regulatory compliance, so you can rest assured that your funds are kept under lock and key.

How do casinos protect my personal information?

The exact mechanisms differ from venue to venue, but most use multiple servers and cutting-edge software. Some of this software is nowadays based on AI, which can quickly recognize malicious activity.

Do online gambling sites sell my data?

The legitimate ones do not. You are worth more to an online casino as a paying customer, so there is no reason why they would sell your data. Modern recommendation algorithms are simply so good that you might sometimes get the feeling that advertisers know you from head to toe.

Software FAQ

What types of casino software are commonly used by online casinos?

You will usually encounter software from leading developers such as Microgaming, NETENT, Playtech, Evolution Gaming, and others.

Do I need to download software to play at online casinos, or can I play directly in my web browser?

You can do whatever floats your boat. Modern online casinos offer mobile solutions, dedicated desktop apps, optimized websites, progressive web apps, and everything in between.

Are online casino games compatible with different operating systems, such as Windows, Mac, iOS, and Android?

Yes, they definitely are. You can play on your chosen Windows, Mac, iOS, and Android device. You can even play the exact same games on a desktop computer, mobile phone, and tablet.

What should I do if I encounter technical issues while playing online casino games?

You should first restart your device. If that does not help, simply update your software. If that does not help, evaluate your internet connection. If none of those steps work, simply contact the casino’s customer support, as the error might be on their side.

Is it safe to update casino software when prompted, or should I be cautious about updates?

We recommend that you do a quick Google search and look for complaints on forums and news sites. Complaints regarding an update are an indicator of potential problems that are avoided by simply postponing the update. However, keeping software updated is crucial to your security and gambling fun.

Is online casino software safe?

If you acquired it from a reputable online casino or gambling site, then sure! Note that you should also concern yourself with other aspects of security, such as your payment method and internet connection.

Can I gamble on my mobile phone?

Yes, you definitely can. Modern online casinos have mobile-optimized websites and plenty of dedicated mobile applications that work on both Android and iOS mobile phones.

Will the casino software work on my iPhone and iPad?

If there is an iOS version, preferably one that can be obtained from the App Store, then sure!

Gambling Glossary

The world of online gambling can be incredibly complex, even if you have done a lot of research and consulted dozens of FAQ lists. The best way to go about unraveling iGaming is by building a mosaic of jargon, slang, and lingo that helps you understand exactly what is going on. Check out the following handy glossary and experience online gambling the right way in minutes.

Learn more

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Mobile Casinos

Dive into the exciting world of mobile real-money casinos and gamble your way. Pick up your favorite Android, Windows, or iOS device and play whenever and wherever you please. Discover mobile payment options, mobile casino games, mobile bonuses, and more in this detailed guide to the top online smartphone casinos around.

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Live Casinos

Dive into the exciting world of live dealer games from the comfort of your favorite device. Claim real money bonuses and amazing live games ranging from classic blackjack and skill-based poker to unforgettable roulette and sic-bo. Discover the ins and outs of live dealer gaming and join the best live casinos around today.

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Casino TV Games

Dive into the exciting world of casino TV games by taking in the history, overview, and nuances of casino TV gaming. Pick up handy tips, tricks, and expert recommendations. Explore the best online TV game casinos based on the expert rankings and reviews of our experts in the business.

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