Joo Casino
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Joo Casino
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URL: joocasino.com
Established Year: 2019
Mobile Compatibility:

Joo Casino Review

Review last updated on March 30, 2021

Since 2014, JOO Casino has given players the ability to access video slots, blackjack tables, roulette wheels, and live dealers that are compatible via mobile or desktop. Users can also enter on-going tournaments for the chance to generate winnings and there is also a VIP scheme with unlockable rewards.

Games

Like most online casinos these days, JOO Casino is based on an instant-play, web-powered platform. Requiring no downloads or standalone software or apps, it allows players to register and get started in a matter of minutes using a variety of internet browsers on their phones, tablets, PCs, and laptops.

JOO Casino is a simple but practical design without distracting animations and with a nice black and white contrast that ensures all the text on site is easy to read. Loading times are very good and players can easily switch between different sections with no delays.

Talking about navigation, the site could do better in terms of menus and filters. There are only several basic categories on offer, slots, live casino, card games, and jackpots. However, this is more than made up for with filters for providers as well as the conveniently located search box.

The number of providers the operator has partnered up with is quite impressive and includes names such as Blueprint Gaming, NetEnt, Amatic, Quickspin, Microgaming, Endorphina, Pragmatic Play, Red Tiger Gaming, EGT, Thunderkick, ELK Studios, Merkur, iSoftBet, BGaming, BTG, Betsoft, and more. Of course, they also feature an extensive live casino section powered by several major studios.

JOO Casino offers an extensive selection of video slots, from countless classic titles, over many lesser-known games, to almost all new releases created by their partners. Some of the principal slots to arrive at the casino have been Startup Valley, Buffalo Power, Iron Bank, Legend of Cleopatra Megaways, San Quentin, Deadwood, Money Train 2, and Book of Cats.

Those who enjoy slots with progressive jackpots will definitely feel at home here. JOO casino offers the full range of progressive games from EGT and Betsoft as well as a variety of iSoftBet titles from this group. There are different types of progressive prizes players can go after, varying in terms of the amount and the chance to win.

When it comes to table games, the operator doesn't list all of these in a single category, either. For non-card games such as roulette, using the search box to see what's available is probably the best option. As for the card games, there are quite a few on offer there, including blackjack, baccarat, Caribbean Stud, Casino Hold'em, Cribbage, Red Dog, and Casino War.

As mentioned, JOO Casino also features a very strong live dealer section powered by a number of top-quality suppliers. Players here will find games provided by the likes of Evolution Gaming, NetEnt Live, Vivo Gaming, Pragmatic Play Live, Lucky Streak, and more.

With so many different suppliers, it is no surprise that there is pretty much every option any player can think of. From all sorts of roulette and blackjack variations, over various baccarat tables and casino poker games, to special wheel of fortune-type games and more, there is something for everyone.

Banking

JOO Casino accepts traditional currencies such as EUR, USD, AUD, and NZD, as well as cryptos such as Bitcoin, Bitcoin Cash, Litecoin, and Ethereum. As for the deposit options, JOO Casino can accept Maestro, MasterCard, VISA, paysafecard, Interac, NETELLER, Skrill, ecoPayz, and CoinsPaid, which is used for crypto deposits. While deposits can be transferred instantly, withdrawals can require a few days to clear.

Mobile

With JOO Casino, only one account will be needed for users to switch between playing on desktop and mobile devices. In the latter case, JOO Casino is instantly compatible via mobile web browsers such as Chrome and Safari. When analysing the compatible devices, JOO Casino is functional on Android or iOS tablets and smartphones.

VIP & Bonuses

JOO Casino also offers another incentive for new players to join the party through their welcome package. This is a fairly extensive offer that encompasses several first deposits and provides new customers with a lot of extra funds as well as quite a few free spins. Bonus terms and conditions are quite fair and they are readily available for everyone to read before accepting a particular offer.

There is a system to wager and receive comp points that can enable users to reach one of the seven VIP levels. Cashback rewards are made available at every level of the VIP club, with the highest percentages reserved for later levels. There are also hidden bonuses that can be unlocked when a new level is reached.

Security & Fairplay

Fundamentally, the security of JOO Casino is guaranteed by the operator’s implementation of on-site encryption from Cloudflare. When desired, a user can consult the latest encryption certificate via their web browser. Player accounts are verified via email and the use of a secure password is advised. If needed, passwords can be reset via JOO Casino.

To maintain fairness, JOO Casino uses the independent services of iTech Labs, which is a specialist in testing iGaming software. This element works in conjunction with the Antillephone operating licence that JOO Casino has obtained from Curacao. Fundamentally, the licence holds the operator to account.

Support

The customer support department at JOO Casino is pretty much on the same level as the rest of their service. Players can get in touch with live agents around the clock using email, live chat, and a web contact form. While there is no phone option at the moment, using one of the available methods should be sufficient to resolve any and all problems and support response times are usually quite good.

JOO Casino offers users the ability to access the site in nearly 10 different languages. Aside from English, some of the other options include German, Spanish, Polish, Finnish, Norwegian, and Portuguese. Other support functions include the terms and conditions (T&Cs), privacy policy, and responsible gaming advice.  

FAQ

What is the age requirement?

JOO Casino can only allow users of 18 or older to register and then wager with real money. However, there might be further restrictions, depending on where in the world users reside,

What are the accepted deposit values?

JOO Casino can process deposits of $/€20 or more instantly via credit cards, debit cards, eWallets, prepaid cards, and cryptos.

How can I pay via crypto?

This option is only available to users who have registered CoinsPaid, which is a service where crypto can be purchased with real-world currencies.

Are there restrictions on withdrawals?

The minimum withdrawal can be $/€20 while the maximum values are $/€2,500 per week or $/€12,00 per month.

Which are the quickest withdrawal methods?

Provided that your account is verified, it will require three to five banking days to process a Bank Transfer or else one to three days for a credit or debit card withdrawal. All other withdrawal methods can receive an instant processing time.

What can be done to support responsible gaming?

JOO Casino can enable users to set personal limits that will restrict their deposits, losses, and wagers for one day, one week, or one month. There is also the ability to set a cooling-off period in which access is restricted to the casino for one week, one month, three months, or six months. Above that, a self-exclusion can be activated for six months, nine months, or one year.

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